System Management for SAP BASIS
The dedicated BASIS experts with whom you can easily communicate will give you with an industrialized, proactive, scalable, SLA-based, multi-certified service at a set charge, allowing your company to grow.
How it all works
1
Guarantee Operational Continuity
Prevent downtime and poor performance that can reflect poorly on the company or its brand.
2
Usage of Correct Information
Engage in ongoing training while maintaining a service centric emphasis with a right sized SAP management team.
3
Ideal Level of Services
Verify adherence to predetermined key performance indicators (KPIs) and in the absence of a business continuity solution the RTO and RPO.
Proactive approach and Monitoring
Management, supervision and administration of your SAP system, maximising its benefits and minimising incidents and problems.
Specialisation and Collaboration
Enjoy working with a specialist SAP BASIS team that assumes responsibility for the service, provides technical advice and acts as if it were another member of your internal team.
Commitment and Responsibility
With 24×7 critical incident attention and resolution capacity, committed to quality, safety and continuous improvement, and based on a fixed-rate model.
Secure procurement and return
Performing secure, professional procurement and return phases based on minimising risk and impact on end users and internal IT team.